Privacy Policy and Legal Disclaimer

PRIVACY POLICY NF FERTILITY SL/www.novafiv.com/NOVA FIV.

NF FERTILITY SL/www.novafic.com, with commercial name NOVA FIV, makes available to you through the website www.novafiv.com the present Privacy Policy and Legal Disclaimer in order to inform you, in detail, about how we treat your personal data and protect your privacy and the information you provide us with through the contact forms on www.novafiv.com. In the event of any future changes to the same, we will notify you via the website or by other means so that you can be informed of the new privacy conditions introduced.

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:

Who is the data controller?

Owner: NF FERTILITY SL (Trade name NOVA FIV)

CIF: B11975695

Registered office: C/ Zeus, 4, casa 29, 11405, Jerez de la Frontera, Cádiz.

Telephone: 956 15 82 25 – E-mail: hola@novafiv.com

Website: www.novafiv.com

For what purpose do we process your personal data?

At NF FERTILITY SL/www.novafic.com we collect and process your personal information in general in order to manage our relationship with you, the main purposes we have identified being the following:

To channel requests for information, questions, suggestions and complaints that you may send us through the forms on the website.
How do we collect your information?

We collect your personal information through the contact forms you fill in, but you will always be informed at the time of collection of this Privacy Policy.

In general, the personal information we process is limited to identification and contact details ( first and last name, telephone number and e-mail address).

NF FERTILITY SL/ww.novafiv.com uses social networks and this is another way of reaching you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies explaining how they use and share your information, so NF FERTILITY SL/www.novafiv.com recommends that you consult them before using them to confirm that you agree with the way in which your information is collected, processed and shared.

Through our website we collect personal information related to your browsing through the use of cookies. To find out clearly and precisely what cookies we use, what their purposes are and how you can configure or disable them, please see our Cookies Policy.

User responsibility

By providing us with their data through electronic channels, users guarantee that they are over 14 years of age and that the data provided to NF FERTILITY SL/www.novafiv.com are true, accurate, complete and up-to-date. To this effect, the user confirms that they are responsible for the veracity of the data provided and that they will keep this information suitably updated so that it corresponds to their real situation, taking responsibility for any false or inaccurate data they may provide, as well as for any damages, direct or indirect, that may arise.

How long do we keep your information?

At NF FERTILITY SL/www.novafiv.com we only keep your information for the period of time necessary to fulfil the purpose for which it was collected, to comply with the legal obligations imposed on us and to meet any possible liabilities that may arise from the fulfilment of the purpose for which the data was collected.

If at any time we have collected your data in order to address you as a potential user of our services or to respond to a request for information made by you, such data will be kept for a maximum of 24 months from its collection, and will be deleted after this period if a contractual relationship has not been formalised or at the time you request us to do so.

In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right of deletion and/or limitation of processing, in which case, the information will be blocked without giving use beyond its conservation, while it may be necessary for the exercise or defence of claims or could derive some kind of liability that would have to be addressed.

Who do we share your data with?

In general, at NF FERTILITY SL/www.novafiv.com we do not share your personal information, except for those transfers that we must make based on legally imposed obligations.

Although this is not a transfer of data, in order to provide you with the service you have requested, third party companies, acting as our suppliers, may access your information in order to carry out the service we have contracted from them. These third parties access your data following our instructions and without being able to use it for any other purpose and maintaining the strictest confidentiality.

NF FERTILITY SL/www.novafiv.com has contracted hosting services to Soluciones Web On Line SL, (identified by the trade name Profesional Hosting), with registered office in El Parador (Amería), C/ Hermanos Machado, 19, 04720, with CIF: B04437729, which provides hosting services for the website. You can consult the privacy policy and other legal aspects of this company at the following link:

https://www.profesionalhosting.com/contratos/privacidad.html

Likewise, your personal information will be at the disposal of the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing.

International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

We have agreed with our suppliers that, for the provision of the contracted service, they will make use of servers located in the EEA and if, in the future, we need to make use of servers located outside the EU territory, appropriate measures will be adopted, which will be incorporated into this Privacy Policy.

What are your rights in relation to the processing of your data and how can you exercise them?

Data protection regulations allow you to exercise your rights of access, rectification, erasure and portability of data and to object to and restrict the processing of your data, as well as not to be subject to decisions based solely on automated processing of your data, where applicable.

These rights are characterised by the following:

  • Their exercise is free of charge, except in the case of manifestly unfounded or excessive requests (e.g. repetitive nature), in which case NF FERTILITY SL/www.novafiv.com may charge a fee proportional to the administrative costs incurred or refuse to act.
  • You can exercise your rights directly or through your legal representative or volunteer.
  • We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by a further two months.
  • We are obliged to inform you about the means of exercising these rights, which must be accessible and without being able to refuse you the exercise of the right on the sole ground that you choose another means.
  • If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless you ask us to do otherwise.

If NF FERTILITY SL/www.novafiv.com does not comply with the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility of lodging a complaint with a supervisory authority.
In order to facilitate the exercise of these rights, we provide you with the address of the Spanish Data Protection Agency, where you will find application forms for each of the rights:

https://www.aepd.es/es

To exercise your rights NF FERTILITY SL/www.novafiv.com offers you the following means:

  1. By written and signed request addressed to NF FERTILITY SL, C/ Ceus 4, casa 29, 11405, Jerez de la Frontera. Cádiz. Ref. Exercise of LOPD Rights.
  2. By sending a scanned and signed form to the e-mail address hola@novafiv.com, indicating Exercise of LOPD Rights in the subject line.

In both cases, you must prove your identity by enclosing a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document in order to verify that we are only replying to the interested party or their legal representative, in which case you must provide proof of representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may lodge a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

How do we protect your information?

At NF FERTILITY SL/www.novafiv.com we are committed to protecting your personal information.

We use reasonably reliable and effective physical, organisational and technological measures, controls and procedures aimed at preserving the integrity and security of your data and guaranteeing your privacy.

In addition, all staff with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.

In the case of the contracts we sign with our suppliers, we include clauses requiring them to maintain the duty of secrecy with respect to the personal data to which they have had access by virtue of the assignment, as well as to implement the necessary technical and organisational security measures to guarantee the permanent confidentiality, integrity, availability and resilience of the systems and services for the processing of personal data.

All these security measures are regularly reviewed to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and no security system is impenetrable so, in the event that any information under our control and under our control is compromised as a result of a security breach, we will take appropriate steps to investigate the incident, notify the Supervisory Authority and, where appropriate, those users who may have been affected to take appropriate action.

Updated as of June 2020.

LEGAL DISCLAIMER AND TERMS OF USE www.novafiv.com.

This Legal Disclaimer and Conditions of Use regulate the use of the service of the internet portal www.novafiv.com (hereinafter ‘the website’) of NF FERTILITY SL.

In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following is hereby stated:

IDENTIFICATION DATA: The owner of the website www.novafiv.com is NF FERTILITY SL, with registered address in Jerez de la Frontera, C/ Zeus, 4, casa 29, 11405, C.I.F: B11975695. Contact e-mail: hola@novafiv.com
USERS: The access and/or use of this website www.novafiv.com attributes the condition of user, who accepts, from said access and/or use, the present Disclaimer and Conditions of Use.

Legislation.

In general, relations between www.novafiv.com and the users of the website are subject to Spanish legislation and jurisdiction. The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of the province of Cádiz to resolve any dispute that may arise in the interpretation or execution of these contractual conditions.

Content and use.

The user is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with NF FERTILITY SL. The owner of the website does not identify with the opinions expressed in it by its collaborators. NF FERTILITY SL reserves the right to make unannounced changes it deems appropriate on the website, and may change, delete or add content and services provided through the same as well as the way in which they are presented or located on its servers.

Browsing the website www.novafiv.com confers the condition of user of the same and implies full and unreserved acceptance of each and every one of the provisions included in this Disclaimer and Conditions of Use. www.novafiv.com provides access to articles, information and data (hereinafter, “the contents”) owned by NF FERTILITY SL. The user assumes responsibility for the use of the website.

The user undertakes to make appropriate use of the content that NF FERTILITY SL offers through the website and, by way of example but without limitation, not to use it for:

(i) engage in activities that are illicit, illegal or contrary to good faith and public order;

(ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or against human rights;

(iii) cause damage to the physical and logical systems of NF FERTILITY SL and www.novafiv.com, its suppliers or third parties, introduce or disseminate computer viruses or any other physical or logical systems that may cause the aforementioned damage;

(iv) attempt to access and, where appropriate, use the e-mail accounts of other users and modify or manipulate their messages.

www.novafiv.com reserves the right to remove from the website all comments and contributions that violate the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, public order or safety or that, in its opinion, are not appropriate for publication.

In any case, NF FERTILITY SL shall not be responsible for the opinions expressed by users through the website, the blog or other participation tools that may be created, in accordance with the provisions of the applicable regulations.

Intellectual and industrial property.

NF FERTILITY SL itself or as assignee, owns all intellectual and industrial property rights of the website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by NF FERTILITY SL or its licensors. All rights reserved.

Any use not previously authorised by NF FERTILITY SL will be considered a serious breach of the author’s intellectual or industrial property rights.

The reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorisation of NF FERTILITY SL, are expressly prohibited without the authorisation of NF FERTILITY SL.

The user undertakes to respect the Intellectual and Industrial Property rights owned by NF FERTILITY SL. The user must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the NF FERTILITY SL pages.

The Intellectual Property Rights of the content of the website, its graphic design and codes are owned by NF FERTILITY SL and, therefore, its reproduction, distribution, public communication, transformation or any other activity that may be carried out with the contents of the website is prohibited, except with the written consent of NF FERTILITY SL. All trade names, trademarks or distinctive signs of any kind contained on the website are the property of their owners and are protected by law.

In the case of using images, texts, videos, audios or any other protected content, the necessary permission must be requested and the source must be cited.

Exclusion of guarantees and liability.

NF FERTILITY SL accepts no liability, under any circumstances, for damages of any kind that may be caused by, but not limited to: errors or omissions in the content, lack of availability of the website – which will be shut down periodically for technical maintenance – as well as the transmission of viruses or malicious or harmful programmes in the content, despite having adopted all the necessary technological measures to prevent this.

Modifications.

NF FERTILITY SL reserves the right to make unannounced changes it deems appropriate on the website, and may change, delete or add content and services provided through the same as well as the way in which they are presented or located on its website.

Links.

www.novafiv.com offers users connections and links to other websites managed and controlled by third parties. The sole purpose of these links is to make it easier for users to search for information, content and services on the Internet, and under no circumstances may they be considered a suggestion, recommendation or invitation to visit them. The website does not market, direct, control or make its own the content, services, information and statements available on these websites. NF FERTILITY SL assumes no liability whatsoever, even indirectly or subsidiarily, for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications, opinions, statements, products and services existing or offered on websites not managed by NF FERTILITY SL and accessible through www.novafiv.com. Third party websites have their own privacy policies, unrelated to www.novafiv.com. By accessing these websites you can decide whether to accept their privacy and cookie policies.

Persons or entities that intend to make or make a hyperlink from a web page of another internet portal to the www.novafiv.com website must submit to the following conditions:

  • The total or partial reproduction of any of the services or contents of the website is not permitted without the prior express authorisation of NF FERTILITY SL.
  • No deep-links, IMG or image links or frames may be established with the NF FERTILITY SL website without the express prior authorisation of NF FERTILITY SL.
  • No false, inaccurate or incorrect statement may be made about the NF FERTILITY SL website, or about the services or contents of the same. Except for those signs that form part of the hyperlink, the website on which it is established shall not contain any trademark, trade name, establishment sign, name, logo, slogan or other distinctive signs belonging to NF FERTILITY SL, unless expressly authorised by the latter.

Confidentiality and data protection.

In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, NF FERTILITY SL informs the user of the existence of an automated personal data file created by and for NF FERTILITY SL and under its responsibility, for the purpose of maintaining and managing the relationship with the user, as well as for information purposes. Upon acceptance of these general conditions, NF FERTILITY SL will require the User to collect certain essential data in order to provide its services.

Registration of files and forms.

The completion of the form is mandatory to access and enjoy certain services offered on the website. Failure to provide the personal data requested or not accepting the privacy policy means the impossibility of accessing the service and/or information requested.

In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, we inform you that the personal data obtained as a result of filling in the forms on the website will be included in a file owned by NF FERTILITY SL, with registered office in Jerez de la Frontera, C/ Zeus, 4, casa 29, 11405, CÁDIZ with C. I.F: B01791003; Contact e-mail: hola@novafiv.com, having implemented the security measures established in the Royal Decree 1720/2007 of development of the Organic Law on Data Protection.

Accuracy and veracity of the data provided.

The user is solely responsible for the veracity and accuracy of the data included, exonerating NF FERTILITY SL from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the form. NF FERTILITY SL is not responsible for the veracity of information that is not of its own creation and for which another source is indicated, and therefore does not assume any responsibility for any hypothetical damages that may arise from the use of this information. NF FERTILITY SL reserves the right to update, modify or delete the information contained on the website and may even limit or deny access to such information. NF FERTILITY SL is exonerated from liability for any damage or harm that the User may suffer as a result of errors, defects or omissions in the information provided by NF FERTILITY SL, provided that it comes from sources outside NF FERTILITY SL.

Cookies.

www.novafiv.com may use cookies to personalise and facilitate the user’s browsing of the website as much as possible. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user’s personal data to be deduced. The user may configure their browser to notify and reject the installation of cookies sent by www.novafiv.com, without this affecting the user’s ability to access the contents. Information about the cookies on this website is available in our Cookies Policy.

Purposes.

The purposes of www.novafiv.com are to inform users of the services offered by NF FERTILITY SL.

Minors.

The website and the services it offers are not aimed at minors.

Transfer of data to third parties.

NF FERTILITY SL will not transfer user data to third parties.

Exercise of rights of access, rectification, cancellation and opposition (GDPR).
You may send your communications and exercise your rights of access, rectification, cancellation and opposition (GDPR) to the Internet address hola@novafiv.com or by ordinary mail addressed to NF FERTILITY SL , C/ Zeus, 4, casa 29, 11405, JEREZ DE LA FRONTERA (Cádiz). In order to exercise these rights, and in compliance with Instruction 1/1998 of 19 January 1998 of the Data Protection Agency, you must prove your identity to NF FERTILITY SL by sending a photocopy of your National Identity Document or any other legally valid means of proof.

Security measures.

NF FERTILITY SL has adopted the legally required levels of security for the protection of Personal Data, and endeavours to install any other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data provided to NF FERTILITY SL. NF FERTILITY SL shall not be liable for any damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operation of this electronic system, caused by reasons beyond the control of NF FERTILITY SL; delays or blockages in the use of this electronic system caused by deficiencies or overloading of telephone lines or overloading of the Data Processing Centre, the Internet system or other electronic systems, as well as damage that may be caused by third parties through unlawful interference beyond the control of NF FERTILITY SL . Nevertheless, the user must be aware that Internet security measures are not impregnable.

Acceptance and Consent.

The user declares to have been informed of the conditions on personal data protection, accepting and consenting to the automated processing of the same by NF FERTILITY SL, in the manner and for the purposes indicated in this Disclaimer and conditions of use. Likewise, by filling in the form you accept the Privacy Policy of the website.

Right of exclusion.

NF FERTILITY SL reserves the right to deny or withdraw access to the website and/or the services offered without prior notice, at its own request or at the request of a third party, to those users who do not comply with this Disclaimer and Conditions of Use.

General.

NF FERTILITY SL will pursue the breach of this Disclaimer and Conditions of Use as well as any improper use of the website, exercising all civil and criminal actions that may correspond to it by law.

Modifications.

NF FERTILITY SL may modify at any time the conditions set forth herein, being duly published as they appear here. The validity of the aforementioned conditions shall depend on their exposure and shall remain in force until they are modified by other duly published conditions.